Postage and Shipping
Postage and Shipping
Products are packaged in reinforced 'board back' envelopes to ensure they arrive in good condition. Our delivery service is provide by Royal Mail with UK orders shipped Standard First Class or via Special Delivery, overseas orders will be shipped by Standard Airmail Sign For
The following post and packaging charges will apply subject to the shipping destination
UK Post
- 1 card: Royal Mail First Class .89p
- Buy 2 or more cards: FREE SHIPPING
Shipments to the European Union
- 1 card: Royal Mail First Class .95p
- Buy 2 or more cards: from £1.95
Shipments to Rest of World
- Royal Mail International Signed For/Tracked from £7.25 per order
Delivery Times
The following delivery times can be used as a guideline
UK Delivery
Dispatched via Standard UK Royal Mail week days. We are advise that packages sent by this method are usually received within 2-5 working days from dispatch
Reminder: The Royal Mail service closes Saturday throughout Sunday and these are not full working weekdays. Please do not order a card at 9pm on a Friday night and expect this to arrive Monday morning. While we dispatch our goods as swiftly as humanly possible, please allow a realistic time for Royal Mail to deliver (2-5 full working days)
All small orders are sent with Standard UK Royal Mail, if your order is over £20.00 then Royal Mail First Class Signed For is used. Therefore if you are not present a card will be left to advise you to pick up your goods from the local sorting office. Royal Mail ensures us that each item will be attempted to be delivered twice and any failed deliveries after this can be delivered at an extra cost or you can collected the from your local post office collection point
Overseas Delivery
Orders via Royal Mail Airsure. We would advise that goods delivered using this method arrive within 5 -7 days of dispatch for European destinations, and within 7-10 days of dispatch for the Rest of the World
Customs Charges
If you are ordering goods for delivery outside the EU, please be aware that your order may be subject to import duties and taxes, which may be levied once the goods reach the country of destination
Correct Information
Please make sure that your 'shipping address' are filled in correctly on your order form at the checkout, the delivery address is printed exactly as you input them when submitting your order. We can not be held responsible for orders with incorrect or missing information should they fail reach you
We try to make the delivery process as simple as possible and our able to send your order either to your home or to your place of work
Delivery times are calculated in working days Monday to Friday. If you order after 4.15pm your order will be dispatched the next working day or delivery. In case of bank holidays and over the Christmas period, please allow an extra two working days
Delivery and Returns
'Kula Cards' returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us and be in receipt of a returns authorisation (RA) number before sending any item back. Any product without a RA number will not be refunded
For additional related information please review the terms and conditions and privacy policy posted on this site
